My sister just called me, she need to send one email immediately to one of her buyer, but her email is having a problem. The email that she want to send is stuck in the outbox, can’t be send.
She using windows vista and windows mail as her mail client. I tried to explain to her on how to solve the problem, but she still didn’t understand. Can’t blame her, she is not a computer geek, but a very good sales person.
She is at home, while I’m in the office, and her buyer waiting for the email, now what to do?
Luckily, the last time I visited her house, I downloaded a very good software called Team Viewer. I ask her to connect to the internet, and then run the team viewer software by double click the exe file, no need to install, then she get the session id and password.
And that is it.
She gave me the session id and password, I run my team viewer and than connected to her computer at no time.
Solved the problem in less than 10 minutes, the stuck email went away to her buyer.
She happy, her buyer happy, and I’m happy able to help.
For quick, and easy setup remote access software, TeamViewer really is the king. You don’t even need to install the software.
Not only for remote access, with TeamViewer you can also chat or copy files between computers. Great for remote support.
And all of that without any cost (for home user).
TeamViewer is highly recommended software, that every support computer should have.
I’m not related in any way with Team Viewer. I am just a happy user.