Problem when try to install Symantec Endpoint Protection

Now I’m in the process to migrate all anti virus clients to Symantec EndPoint Protection.

I’m very well aware of all Symantec Anti Virus Products, specially that I used to use Symantec Anti Virus Corporate Edition (now called Symantec EndPoint Protection) .  The best thing that I like from Symantec that even though many people complains that Symantec Anti Viruses are very slow (and I agree ) but it very stable.

And talking about viruses, I prefer slow but accurate rather that fast but there are many viruses still slip away.

But, after many successful installation of Symantec EndPoint Protection, I failed in one computer, with the error message.

symantec endpoint protection has detected that there are pending system changes that require a reboot

After search the net, it’s not Symantec problem, actually more than Microsoft problems.

The solution is quite simple.

Open regedit (you should know where and how to run regedit 🙂 ), find the value PendingFileRenameOperations, then delete all the data.

The data should be like this:

\??\source file
!\??\target file

After you delete the data, now you can continue to install Symantec EndPoint Protection without anymore problem.


1 thought on “Problem when try to install Symantec Endpoint Protection

  1. panos says:

    Thank you very much , it was very helpful

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