Uceprotect, a good guy or a bad guy?
August 13th, 2008 by bfebrianThere are some users reported to me that emails to certain domains are being rejected. After further check, I realized that the emails are being blocked by uceprotect.
This is the error message
—– Transcript of session follows —– … while talking to
some.domain.com.:
>>> DATA
<<< 554 5.7.1 Service unavailable; Client host [xxx.xxx.xxx.xxx]
blocked
using dnsbl-2.uceprotect.net; Net xxx.xxx.0.0/16 is UCEPROTECT-Level2 listed
because of 301 abusers. Your ISP xxx has to fix this. See:
httpx://www.uceprotect.net/rblcheck.php?ipr=xxx.xxx.xxx.xxx
554 5.0.0 Service unavailable
<<< 554 5.5.1 Error: no valid recipients
I heard about uceprotect before, how they block the entire ISP’s IP just because of some users of that ISP sending spam emails, but never though that will happen to me.
Normal rbl (dnsl) usually only block certain IP’s, but this uceprotect “smart” and “brave” enough to block the whole ISP’s IP range.
Simply said that I’m getting punished by uceprotect because somebody else spams. That is stupid.
I try so hard to make my IP’s clean, by removing viruses and make sure that no spam going outside through my mail servers. But my hard work is not enough, I still got blocked by uceprotect because somebody else spams.
Uceprotect in their website suggest that I should change ISP, that not that easy, and certainly not cheap.
So, I use a shortcut. I contact the admin of the domain that use uceprotect, and asked politely if it possible for them not to use uceprotect for emails from my domains. I gave them every information they need and explain my situations, and thankfully they agreed and approved my request.
Uceprotect may be want to be a good guy in spam fighter, but to me, uceprotect simply a bad guy.
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December 8th, 2008 at 4:59 pm
I’m a subscriber Teksavvy, a very transperant indy ISP, and they just got hit by the uceprotect blacklist. It doesn’t give a rationale, only a zealous and angry message telling me my ISP is evil.
And now I notice they charge to have ISPs removed from the list! Sounds like extortion. I agree with your ‘bad guy’ statement. This kind of attitude on their part doesn’t help fight spam, only discredit these lofty ‘global blacklists’.
January 17th, 2009 at 3:37 pm
I agree, UCEPROTECT IS EXTORTING BY FIRST HOLDING YOU AT RANSOM. I would not use them as a blacklist on my server knowing of this practice.
March 4th, 2009 at 6:26 pm
They say they don’t block email addresses, just publish lists of IP addresses reported to have sent spam. That’s probably as bad and, if the data they collect is false, then they may be publishing libellous statements. They are so utterly arrogant that they will never admit to even the possibility of having made a mistake, whilst their “express removal service”, costing 50 euros, is little short of blackmail. Their threat to leave one’s IP address blacklisted indefinitely if one dares to take any legal action against them clearly shows them for what they are: thugs and bullies. I am not a lawyer, but I dare say that were that to be attempted, it would rightly be considered to be a contempt of court and the BOFHs at UCEPROTECT might well end up in the slammer.
Whilst I am not sure if they are nazis, plain crooks, or something in between, I am quite sure that they are causing damage to the Internet just as much as - or even more than - the UCE they claim they are trying to stop.
March 5th, 2009 at 8:34 am
Totally agreed.
I wish that every mail administrator unsubscribe from uceprotect and use another dns based spam protection like spamcop or else.
Uceprotect simply is a bad guy.
March 15th, 2009 at 11:34 am
Uceprotect add to the list one of my customer becouse its worker go to vacation and set autorespond about that. Response was sent to server protected by uceprotect (it was 5 replays to 5 persons - one per person).
Uceprotect is totaly anonymous. Nobody know who they are. Please note, that express delist cost 50euro, and for real you don’t know who takes those money.
March 18th, 2009 at 7:06 pm
we’ve just been blacklisted by them, every other list due to an infected pc removed us immediately, not these guys.. they say to wait 7 days… they are crooks who just want 50 euros of your money. i wish we could put them out of business
April 17th, 2009 at 11:05 am
I had exactly the same problem, some dodgy African spammer hacked into one of my users accounts (easily cracked password). As soon as I discovered it I changed the password and deleted all spam from the mail queues but I still have to wait 4 weeks for my server to be de-listed or pay 50 EUROS. I don’t think so. I changed the primary IP address of my server. Much cheaper!
Phil
June 8th, 2009 at 5:35 pm
I just paid these guys to remove us! SvX!
June 9th, 2009 at 7:28 am
@dp, sorry that you must paid to uceprotect.
As an email administrator myself, I know how you feel.