Engadget open letter to Palm

This is a very good email from Engadget to Palm.

Frankly, you’ve taken a turn from being the respected underdog and innovator to repeat offender in stale gear. Every press release you issue or “leaked” photo we see these days is another dent in your already banged up armor, and really, we’re not sure how much more we can take — our loyalty has practically become an embarrassment among peers. The New York Times totally nailed it when they said “Palm is about to release a new model in its Treo line and photos leak out to silence.” That said, we humbly submit a few (mainly practical) suggestions for how you can turn things around, organized by hardware, software, and other

You can find the open letter in here.

I agreed with Engadget, the most lack of Treo smartphone is there is no WiFi and no new OS. They still using some Palm OS 5 something, and no multitasking.

And gladly, Palm reply with this.

Thank you for the very thoughtful post about Palm. I really appreciate the fact that you guys and others care enough to take the time to write such a comprehensive list of actions. I forwarded it to our entire executive staff and many others at Palm have read it. Although I can’t say I agree with every point, many are right on. We are attacking almost every challenge you noted, so stay tuned. Let’s remember that it is very early in the evolution of the smartphone and there is enormous opportunity for us to innovate. We have only just begun to fight!

Right now, I still using one of Palm OS powered smartphone Kyocera 7135 not Treo devices.

It’s good device, survive so many unexpected falls :). But, now after more than 5 years of serves, I planning to retire it.

But no, not another Palm OS.

For me myself, I’m looking for Microsoft SmartPhone powered device, enough for Palm OS.


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